THANK YOU FOR SHOPPING WITH ATARLO
Wherever you are in the world, we can deliver to you!
We offer free shipping within Australia on all orders over $100! A discount shipping option will be displayed upon checkout, please remember to select the option to receive this special offer!
All orders under $100 are a flat rate charge of $5.00 for regular shipping.
We currently use Regular Australian Post on all orders and try our best to ensure you receive your order as fast as possible! You should receive your parcel within 5 days of receiving an email confirmation that your order has been completed.
Orders to be delivered outside of Australia will incur a flat rate charge of $15.00 for regular shipping.
We currently used Australia Post on all international orders – You should receive your parcel within 2 weeks of receiving an email confirmation that your order has been completed. If your order has not been received in this time frame, please contact us at firstname.lastname@example.org and we will respond to you as soon as possible.
Once your order is packed and leaves our location you will receive an email with a tracking number to track your parcel with Australia Post.
All tracking numbers can be checked via the Australian Post website.
If you are not home at the time of delivery you will be left a card and your parcel will be taken to your local Australia Post for collection.
If you have not received your items within 5 business days of making your order please email us at email@example.com with your full name and order number and we will look into your delivery immediately. In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection.
ATARLO provides payment platforms that are safe, secure and PCI-certified. We do not store nor have access to private payment information and we force HTTPS for all services using TLS (SSL). We currently accept payment via PayPal and Stripe. More information on these payment platforms can be found at Stripe or Paypal. If you wish to arrange another method of payment such as bank transfer, please contact us at firstname.lastname@example.org and we will respond to you as soon as possible.