RETURN POLICY

Thanks for shopping at ATARLO. If you are not entirely satisfied with your purchase, we’re sorry & we’re here to help!

Please print and fill out our return form and follow instructions below:

ATARLO Return Form


You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused, unworn and in the same condition that you received it with tags attached.

Please note that items purchased during a Sale period will not be eligible for refunds.

These items can be returned for an alternative item of equal value.

Once we receive your item, we will inspect it and notify you that we have received it. We will immediately notify you on the status of your refund after inspecting the item. Please note that any items returned that have been soiled will not be accepted and will be returned to the sender.

If your return is approved, we will initiate a refund to your PayPal account for full price items. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for the shipping costs for returned items, and shipping costs are non-refundable. Only the cost of items will be refunded, the original cost of shipping is non-refundable.

– Unworn

– Unwashed

– Unstained

– Unperfumed

– Tags still attached

For hygienic reasons; cosmetics, hosiery, hair accessories, hats, lingerie sets and bottoms, swimwear and earrings cannot be returned.

We will try our best to organise a refund, however, in the rare event that a return is rejected, the decision is final and not negotiable.

Please download our returns form and include it with your return.

ATARLO Return Form

Post to:

ATARLO Returns
PO Box 1501
CARINDALE QLD 4152


If you have any questions on how to return your item to us, contact us via the contact us page, or by emailing us at contact@atarlo.com.